Steve Quincy

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  • Create a service plan

    Leer en Español Click Manage Service Plans to open the Manage Service Plans tab. Click the Create a New Service Plan button. The Create a Service Plan screen opens. You can also click the CRE...

  • View dispatcher photos, notes and files

    En Español A job’s photos, notes and files, which have been uploaded by your office, can be viewed using the Reveal Field Mobile App. To view them, go to Job records in the job details screen. If...

  • View historic HOS information

    Leer en Español This article describes how you can view your drivers’ historic hours of service (HOS) information, including time spent in a particular status, such as Driving or On Duty. Th...

  • Troubleshoot incorrect or missing ELD logs

    En Español This article describes the steps that you can take if some of your ELD logs are incorrect or missing, or if your logs are different from those that your administrator sees in Revea...

  • Add vehicles to Reveal using the "Get started" page

    Leer en Español This article describes how to add vehicles to Reveal using the Get started page, which is displayed to some customers. The page might be shown to you when you have placed a new ...

  • Return trip summary report

    En Español This report displays a summary of return trips over a selected period of time. Results are displayed from selected places. You can view average on-site time per event, and per day or ...

  • Edit or delete a service plan

    Leer en Español Edit a service plan Click Manage Service Plans to open the Manage Service Plans tab. To filter the service plans list by vehicle, click the down arrow in the Show plans for fi...

  • Assign a vehicle

    En Español You can assign a vehicle to yourself using the Reveal Field Mobile App. You must be a technician and a driver to do this, and you must have a vehicle added to Reveal. How to assign a v...

  • Contact LogBook support

    En Español This article describes how to contact support and how to either send a diagnostic file to support or, if this is not possible, take a screenshot of your diagnostic data. If you have pr...

  • Connect a Ford vehicle with built-in telematics to Reveal

    Leer en Español This article describes how to connect a Ford vehicle with built-in telematics to Reveal. If you want to use the built-in telematics for a Ford vehicle that currently has afterm...